How to file a Complaint

By completing the formal complaint form, you:

1. Acknowledge that you are lodging a written formal complaint and understand that it is the policy of the Regulator to investigate all written formal complaints; and

2. Give permission to the Regulator to conduct a recorded interview with the Investigator; and

3. Give permission to the Regulator to release your name, any named witnesses and share some or all the information and copies of documents that it receives from you, and any other person to:

• The MLT named in the complaint (respondent)
• SSMLT Investigator
• SSMLT Registrar
• Counselling & Investigation Committee
• Discipline Committee; and

4. Certify that the details and information provided are true, accurate and complete to the best of your knowledge; and

5. Disciplinary hearings are open to the public [MLT Act s.24(14)]. It may be necessary to disclose your personal information (name, content of your complaint, etc.) during a hearing, should your complaint be referred to the Discipline Committee. 

If you have any questions, require assistance, or would like to speak with SSMLT before completing the Complaint Form, please contact the Registrar at 306-352-6791 or email Executive Director/Registrar:  exec.dir@ssmlt.org  

You should expect a notification, confirming receipt of the complaint directly from the SSMLT office within 10 business days.  If you do not receive a notification, contact the office directly at the phone or email address listed above.

File a formal complaint

To file a complaint, complete and submit the online Complaint Form.

If you are not able to complete the online complaint form, contact SSMLT office: info@ssmlt.org to request a printable form.